By Anonymous on 13 November 2024 | Verified purchase

Visiting Michael Birks Specialist Cars to view the car I bought I was relieved not to be given the HARD SELL I have often experienced at so many other dealers. His approach to selling is very relaxed and honest with customer care foremost.The car I bought was well presented and was as described when I made my first phone enquiry unlike many others i'd viewed at other dealers previously. I would recommend him without hesitation.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 13/11/24

Thank you for your great feed back, really good to hear you are enjoying your new car. Your positive feed back means everything to us and will help promote our small business ........... Thank you.

By Anonymous on 12 November 2024 | Verified purchase

Clear honest communication. Well prepared vehicle. Accommodating. We were buying my Son's first car and I felt the lengths Michael went to in order to assist us were beyond what you would normally expect. He uses a third party garage as part of the vehicle prep /MOT and the invoices are with the paperwork. Everything transparent. A follow up call a few weeks after sale shows Michael's confidence in the cars he sells. Highly recommended.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 12/11/24

Thank you for your great feed back, really good to hear you are enjoying your new car. Your positive feed back means everything to us and will help promote our small business ........... Thank you.

By NEVE TOYNE on 12 November 2024 | Verified purchase

I highly recommend Michael Birks Specialist Cars , not only is Michael a great car sales man he is also completely honest about the car you are buying, always there to help and calls to see how you are getting on with your car after purchasing. He made the paper work side of the purchase easy and completely stress free. I cannot thank him enough for selling me my dream car!

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 12/11/24

Thank you for your great feed back Neve, really good to hear you are enjoying your new car. Your positive feed back means everything to us and will help promote our small business ........... Thank you.

By Anonymous on 14 October 2024 | Verified purchase

Excellent service

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 16/10/24

Thank you for your positive feedback and great to hear you are enjoying your new car. Your comment will help promote our small business ..... THANK YOU. Michael

By NICK JOSE on 07 October 2024 | Verified purchase

Great service from Mike, seen the car online and rang Mike who was very knowledgeable and not pushy at all, Mike offered a video call so I could look round the car which I did. Having decided to purchase I travelled from Cornwall and was collected by Mike from the train station, car was exactly as described and the purchase was seamless. Mikes after sales care has also been top class, would definitely buy from him again.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 07/10/24

Hi Nick, Thank you for your great feedback, always good to hear our attention to detail is appreciated and acknowledged. Great to hear you're enjoying the Golf. Always here if you require our services again Nick. Kind Regards Michael

By GRAHAM & CAROLINE ROBINSON on 17 September 2024 | Verified purchase

We have just purchased a nice Honda CR-V from Micheal Birks Specialist Car Ltd and must say what a stress free experience we had. Micheal certainly knows his stuff and goes that extra mile in making you feel comfortable with the transaction. The Honda surpassed all expectations of a used car. The car had had a thorough service even to the point of changing the diff oil just because Micheal just thought it was due to be done. The car is in pristine condition with receipts and service history produced. So thank you Micheal and we would recommend you and you company to to anyone looking for a honest hassle free purchase. Just a foot note, we have only seen one negative review on this feedback and find it really bizarre after our experience, so our advise would be to take it with a pinch of salt. So, Thanks again Micheal, Best Regards, Graham & Caroline Robinson.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 19/09/24

Thank you Graham for your fantastic review and thank you for observing the only negative feedback we have ever received as this was very disappointing for us too. Great to hear you and your family are enjoying your new car. Your very positive feed back will go a long way in promoting our small business ..... Thank you

By ALAN EDWARDS on 29 June 2024 | Verified purchase

Faultless experience from start to finish. Totally open and up front about the car I bought. No pressure(despite my 101 questions!) and a first class motor exactly as he described. Would definitely use again and would thoroughly recommend.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 09/09/24

Hi Alan, it was a Pleasure doing business with you and thank you for your fantastic positive feedback . This will go a long way in helping promote our small business. .... Thank you

By TREVOR HAYLES on 11 June 2024 | Verified purchase

I recently had the pleasure of dealing with Michael Birks Specialist Cars LTD, and I must say it was a fantastic experience from start to finish. The customer service at Michael Birks Specialist Cars LTD is top-notch. From the moment I made contact through Autotrader, Michael is very knowledgeable, friendly, and went above and beyond to ensure that all my questions were answered. The quality of The Mercedes SLK I purchased was in exceptional outstanding condition and well-maintained and sold with Warranty Pricing and Transparency: One thing that stood out to me was the transparency in pricing at Michael Birks Specialist Cars LTD. There were no hidden fees or surprises, and the pricing was fair and competitive, I felt confident in my purchase knowing that I was getting a great deal. Overall, my experience with Michael was outstanding. The professionalism, quality of service, makes Michael Birks Specialist Cars Ltd stand out in the industry. I would highly recommend them to anyone in search of their next car.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 09/09/24

Hi Trevor, it was a Pleasure doing business with you and thank you for your fantastic positive feedback . This will go a long way in helping promote our small business. .... Thank you

By CARA WARNER on 31 May 2024 | Verified purchase

An honest, friendly and knowledgeable seller who made our car-buying experience easy and enjoyable. We couldn’t be happier with our new car- thank you!

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 09/09/24

Hi Cara, it was a Pleasure doing business with you and thank you for your fantastic positive feedback . This will go a long way in helping promote our small business. .... Thank you

By Anonymous on 28 May 2024 | Verified purchase

I could tell immediately from my first phone call to Michael Birks that he knows his cars. Subsequently I visited his premises for him to consider purchasing my own car for his stock. The thorough manner with which he examined and road tested my old car convinced me that any car he offered for sale would have undergone a similarly rigorous inspection. During my visit I saw the car I had originally enquired about but for various reasons had not followed up on, was still for sale. The car looked immaculate. I returned to test drive it and we agreed a part exchange. Michael Birks is a pleasure to deal with. He provides good information and advice, answers questions patiently and politely and does not apply pressure. He is also very particular about the quality of cars he deals in. If anyone sees a car of interest to them that he has for sale, I would recommend them to give it serious consideration and not hesitate if they would like to buy it.