By Jess S on 03 October 2024 | Purchase not verified

From my first contact with Michael he was very polite, knowledgeable and quick to respond. Michael arranged a suitable time for me to view the car, allowed me to take the car out for a comprehensive test drive, answered all my questions, with no pressure to buy. The car was exactly as advertised and in showroom condition. From start to finish, the customer service has been excellent! As a young person making my first big purchase, Michael put me at ease and couldn’t have made the process any easier, he very supportive and helpful. Would highly recommend!

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 07/10/24

Hi Jess, Thank you for your great feedback, always good to hear our attention to detail is appreciated and acknowledged. Great to hear you're enjoying the Corsa. Always here if you require our services again Jess. Kind Regards Michael

By Clarissa C on 16 May 2024 | Purchase not verified

Amazing service from Michael! Had a small problem with my car and was sorted and sent to a garage straight away with no qualms. I’ve had bad experiences with buying cars for the past several years but Michael has shown to be a reputable guy and has recovered my faith in humanity. I love my new car and I can honestly say I haven’t said that for a few years. Such a lovely, honest guy too. I won’t hesitate to come back for another car once I want to get a new one, and will be recommending to friends and family. Thanks again!

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 09/09/24

Hi Clarissa, it was a Pleasure doing business with you and thank you for your fantastic positive feedback . This will go a long way in helping promote our small business. .... Thank you

By Pam W on 17 April 2024 | Purchase not verified

Fantastic experience. Felt like I was in safe hands from start to finish. Post purchase customer service was second to none. Really couldn't recommend enough. Thank you.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 17/04/24

Hi, it was a Pleasure doing business with you and thank you for your fantastic positive feedback . This will go a long way in helping promote our small business. .... Thank you

By Brian G on 06 February 2024 | Purchase not verified

Came from Scotland easy transaction love the car was worth travelling for

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 02/03/24

Hi Brian, it was a Pleasure doing business with you and thank you for your fantastic positive feedback . This will go a long way in helping promote our small business. .... Thank you

By Louise B on 20 November 2023 | Purchase not verified

Nothing less than 5* service from Michael Birks. Absolutely fantastic from start to finish. Kind, genuine guy who goes above and beyond to ensure everything is as perfect as it can be. Thank you so much Michael for all your help in finding my daughter Daisy her first car and what a stunner it is too! She’s over the moon with it. 100% recommended to anyone thinking of buying a car.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 23/11/23

Hi Louise & Daisy .. Great to here you love your new car. Its always special for us too when we supply a young drivers first car. Thank you for your great feedback, this will help promote our small business. Michael

By Stephen S on 03 January 2023 | Purchase not verified

First class experience, would higly recommend. !! I was looking for a first car for my daughter, and via the Autotrader saw a fantastic VW Polo. On insepction of the car, it was immaculate and everything was a described. Communication was really good with Michael, and nothing was too much trouble. He really went the extra mile to ensure the car was perfect for our needs. One week later Michael contatcted us to ensure everything was OK. I would definitely buy from him again. Lovely car with great customer service.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 13/01/23

Thank you for your great review . Customer satisfaction is everything to us and your positive feedback goes a long way in helping our small business . . . . THANK YOU

By James S on 28 September 2022 | Purchase not verified

Michael had the best car nationally for exactly what I wanted, although unfortunately was 3.5 hrs away. Reassurance phone calls that this really was the one as described persuaded me to make the trip. His confidence, knowledge and professionalism meant that I insured it in advance. My wife even made a space on the drive knowing that a new addition was on its way. The test drive and walk round was great. I had done a fair bit of research but his knowledge was exemplary. Car dealers often get a bad press (apologies for the cliche) but seriously this was a personalised bespoke experience. Like buying from a friend who doesn’t blow any smoke just tells you how,it is. You either buy it or you don’t. Best type of transaction for me. Really can’t rate Michael highly enough. Seamless transaction. Pleasure doing business with you.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 29/09/22

Hi James, Thank you for your fantastic feedback. Customer service is paramount to us and its always a pleasure to read that the way we conduct business and our efforts to please are appreciated. I hope the family enjoy their new Mercedes. Kind regards Michael

By Anonymous on 28 September 2022 | Purchase not verified

I went to view a car at Michael Burks very pleasant experience good man to talk to answered questions I hadn't even thought about regarding the motor. Went for a drive in the car no limits where to go, no radio turned up loud to mask any noise, pointing things out about the car what it could do as I had not drove this type of car before. Gave me a very good discount for my car. Did all the paperwork regarding my car to him and his car to me. Cannot find anything to fault with the seller or the car been driving the car couple weeks now spot on rung me twice to see how everything was. Everything spot on. Michael did do everything to make things go smoothly if after a car look and see what is on offer you won't be disappointed, I was very happy with my deal I'm sure you will be the same

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 29/09/22

Thank you for your great review . Customer satisfaction is everything to us and your positive feedback goes a long way in helping our small business . . . . THANK YOU

By Andrew F on 19 August 2022 | Purchase not verified

Buying a car for a relative; I looked at many other dealers, and viewed a lot of poor quality vehicles, and was reminded about how easy it is to buy badly. This car was very well presented, spotlessly clean, well prepared and detailed and with a very well documented history. Michael was a pleasure to deal with, passionate in his business, totally transparent and thorough in all aspects of the sale. Great to deal with a totally genuine and professional seller. I’d have no hesitation in recommending Michael Birks Specialist Cars!

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 20/08/22

Hi Andrew, Thank you for your fantastic feedback. Customer service is paramount to us and its always a pleasure to read that the way we conduct business and our efforts to please are appreciated. I hope the family enjoy their new Hyundai. Kind regards Michael

By Grace H on 14 July 2022 | Purchase not verified

Thank you Michael!! The whole process from start to finish was smooth and easy. I felt no pressure at all to buy and Michael was very honest from the get go about the car. The car itself I am thrilled with and I am so impressed with the service Michael offers. You can tell he actually cares about the cars he is selling and picks quality cars. Will definitely be recommending to friends and family.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 21/07/22

Thank you for your great review Grace and lovely to meet you . Customer satisfaction is everything to us and your positive feedback goes a long way in helping our small business . . . . THANK YOU