By SAM ORWIN on 14 January 2022 | Verified purchase

Fantastic friendly and professional. Called Michael around 1400 on bank holiday Monday to view the car, I was driving it away by 1700. Michael had even had the timing belt and water pump changed as it was due in a few miles. Can’t recommend enough. Just fantastic!

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 14/01/22

Hi Sam, Thank you for your positive feedback, this is a great review and its what were all about. This goes a long way in helping promote our small business ... Thank you and enjoy your new car. Michael

By Roz on 04 December 2021 | Verified purchase

From start to finish Michael was great and highlighted what exemplary customer service and support should be. My car was beautifully presented, with a full service and valet ready for me to get going without any issues. Thank you for making buying a new car so easy!!! Fully recommend buying from Michael - made the whole thing a pleasure :)

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 08/12/21

Hi Roz.. Thank you for taking the time to leave your feedback, Its great to hear you're enjoying your MX-5. We work strongly on recommendation and your review will help our small business and means a lot to us. We hope to see you again in the future. Kind Regards Michael

By AASIF H on 24 November 2021 | Verified purchase

Excellent customer service from MBSC a great guy, upfront and honest. Described the car exactly as is and also made a follow up call a week later to check all was well

By JOHN H on 19 November 2021 | Verified purchase

From start to finish Michael provided a great service, I saw the car advertised, even though a little older then I wanted I asked for more info. Michael called me within a few hours and described the car, he agreed older then he would normally deal with but due to the millage and condition he decided to sell the car. As i was travelling 1.15 hours he advised me of any marks etc (2011, you will have some) so that wasn't turning up to be disappointed. Good test drive and after agreement to buy car was made Michael arranged for all the paper work to be completed, talked me through the service history and advised me of what he would do next year. Followed up with a phone call a week later. Great service and a genuine nice guy. If in need for another car would definitely look at his cars

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 19/11/21

Hi John, Thank you for your fantastic review , feed back like this makes our day and rewards the work we do. Thank you and we hope you continue to enjoy your Vauxhall Astra . Kind regards Michael

By JOHN E on 18 November 2021 | Verified purchase

Michael is a great bloke to buy a car from. He is extremely knowledgeable and attentive to detail. I expect that I will become a regular customer.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 19/11/21

Hi John, It was a pleasure to meet with you both and thank you for leaving us great review, this will help promote our small business going forward. We hope you enjoy your New Volvo V60 and hope to meet again in the future. Kind regards Michael

By NICK L on 09 November 2021 | Verified purchase

Michael was professional and polite throughout the process and he clearly cares about customer service. I’m delighted with the car and it was valeted to a very high standard. Couldn’t have asked for more, and would recommend Michael to anyone, Thankyou.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 19/11/21

Hi Nick .. Thank you for taking the time to leave your feedback, Its great to hear you're enjoying your Golf. We work strongly on recommendation and your review will help our small business and means a lot to us. We hope to see you again in the future. Kind Regards Michael

By DANIEL M on 08 November 2021 | Verified purchase

Excellent service with a personal touch. We were looking for a first car for our teenage son, and we had looked at quite a few, but none seemed suitable and photos we had looked at were not a true reflection of the cars true state when we arrived. Saw a Fiesta on Michael’s website and it was perfect and as described. Thorough test drive and we bought straight away. Follow up phone call form Michael as well, to check everything was okay. I wouldn’t hesitate to use him again.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 19/11/21

Andrew & Daniel . Thank you for your great feed back. Its always a great pleasure when we get to supply a 'FIRST CAR' .. Daniel we hope you pass your test soon and continue to enjoy your Fiesta Zetec. Please stay in touch and let us know when you're thinking of changing again. Good Luck and drive carful . Kind regards Michael

By JULIE W on 25 October 2021 | Verified purchase

Right from the initial enquiry , the experience was of a, professional service. Being a female on her own, looking for a new car, could have been very daunting...., but , very thoughtful consideration was given by the team, to every aspect of the sale. From completing paperwork to explaining how the car works, valeting of exceptional high standard and attention to detail . I felt this helped me choose the car that fits my needs perfectly. The main man didn't even laugh at my driving skills on the test drive!! All in all , I wouldn't hesitate to recommend Michael Birks Specialist Cars Ltd to any of my friends, family , or colleagues.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 19/11/21

Hi Julie, thank you for taking the time to leave fantastic feedback, it makes a big difference to our small business. We hope your Vauxhall Meriva is helping with your small business and you are enjoying your new car. As always, we are only a phone call if you need us . Take care for now . Kind regards Michael

By KATE G on 18 October 2021 | Verified purchase

Michael responded to my enquiry promptly and personally by calling me. Was really helpful when discussing the car I was interested in. Also supported a part exchange for my existing car which made it really easy for me then to make my new purchase. Really personable and nice guy.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 19/11/21

Hi Kate .. Thankyou for your great feedback, your words go a long way to helping our small business. We hope you're enjoying your stunning little Mini Cooper and we hope to meet again in the future. Kind regards Michael

By LAWRENCE C on 08 October 2021 | Verified purchase

Michael was very helpful when I chose the car I wanted. lots of information about the vehicle history. I had never driven an automatic car before and Michael gave me a quick lesson on how its done. Michael was very knowledgeable about all the car functions and explained everything to me. He accompanied me on a test drive and was happy for me to drive it for as long as I wanted, making sure I am happy and it is the car for me. once the sale was agreed, Michael dealt with the taxing of the car and the vehicle registration straight away. Michael had called me a few days later to make sure I am happy with the car . the Customer service was fantastic and the buying experience was very good.