By COLIN LOWE on 08 September 2022 | Verified purchase

Superb service car exactly as described, developed a small fault after a week which required workshop attention under warranty Michael dealt with this for me and kept in constant touch with me, Great person to deal with who I feel believes in good old fashioned values of customer service, best I have bought a car off in 40 years of buying from dealer's I certainly would recommend to anyone

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 10/09/22

Hi Colin, Thank you for your fantastic feedback. Customer service is paramount to us and its always a pleasure to read that the way we conduct business and our efforts to please, are appreciated. Sorry again that you experienced a little glitch with your car and really pleased we could get the issue resolved quickly. Your comments will go a long way in promoting our small business.... Thank you. Kind regards Michael

By Anonymous on 05 September 2022 | Verified purchase

If you are looking for a used vehicle then I would recommend checking out Michael Birks Specialist Cars. Michael was extremely helpful throughout the purchase and I would definitely buy from him again in the future.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 08/09/22

Thank you for your great review and for recommending our business. Your positive feedback is not only great to hear but also goes a long way to promote our small business ..... Thank you . Kind regards Michael

By JAYNE MARSHALL on 20 August 2022 | Verified purchase

Fantastic service from start to finish couldn’t have been more helpful. Follow up calls to make sure all was well. Vehicle as described.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 22/08/22

Thank you Jayne for your fantastic review , it was a pleasure meeting you both. This really means a lot to our small business .. Keep an eye on our website for your next car and please tell your friends .. Kind regards Michael

By Anonymous on 20 August 2022 | Verified purchase

Michael was really friendly, helpful. Took the car for a reasonable test drive to get the feel of the car. I couldn’t knock the car was well presented. I’ve had the car for 2 weeks now and can’t find any faults. I would advise people to phone there banks before going to view/buy the car because I had a slight problem but managed in the end with the help from Michael

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 20/08/22

Hi Matthew, Great hear you're enjoying your new car. Thank you for your fantastic feedback. Customer service is paramount to us and its always a pleasure to read that the way we conduct business and our efforts to please are appreciated. Your comments will go a long way in promoting our small business. Absolutely right about the banks, getting very security driven but great that they are for our own peace of mind . Thank you .. Kind regards Michael

By Anonymous on 09 August 2022 | Verified purchase

After looking around for a car for my stepson to learn to drive in I dropped Mick a a message one evening . Within minutes he replied and after a brief conversation said he thought he might have just the vehicle. We viewed the car a few days later and it was in excellent condition. Not only that but it came with full manufactures service history and several advisories during its MOT had been fixed giving us complete piece of mind. Car drove as described and compared to other similar vehicles we had looked at was far superior. Great communication from Mick and no pressure. Would highly recommend.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 09/08/22

Thank you J, for your fantastic feedback, customer care is everything to us, and your positive comments will go a long way to promote our small business. Its always a pleasure when we supply any of our vehicles but extra special when its a first car for a son or daughter. I hope he gets the driving test passed very soon, so he can enjoy that feeling none of us never forget of your first car and freedom to go anywhere. Thanks again King regards Michael

By SUSAN HAGUE on 04 August 2022 | Verified purchase

10 out of 10 For Excellent Service Michael provides a very professional service which you would struggle to find elsewhere within the 2nd hand car sales market. Nothing was too much trouble for Michael, unhurried test drive & time alone to view/inspect the vehicle. The documentation was all completed for us which enabled us to drive away the same day without worries. A courtesy call from Michael a week later was pleasantly received as he strives to achieve 100% customer satisfaction. A short time after this call we experienced a slight coolant leak, which in all honesty could have happened a day, week, month or years later and Michael was there to sort this issue. The repair was done at my local garage, the invoice was emailed to Michael as he requested and I was immediately reimbursed the full amount. Outstanding customer service Sir Thank you You will be highly recommended to family & friends.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 05/08/22

Hi Susan, Thank you for your fantastic feedback. Customer service is paramount to us and its always a pleasure to read that the way we conduct business and our efforts to please, are appreciated. Sorry again that you experienced a little glitch with your car and really pleased we could get the issue resolved quickly. Your comments will go a long way in promoting our small business.... Thank you Kind regards Michael

By ANDREA on 29 July 2022 | Verified purchase

I would highly recommend this seller. Michael is a genuine, helpful and really pleasant person to deal with. As a woman I don't like going to garages as I often find salesmen talk past me to my husband but that wasn't the case here and it was a refreshing change! We received a follow up call a few days later to make sure everything was ok with the car and that we were happy with our purchase. We would definitely buy from Michael Birks Specialist Cars again. The sales property has stunning views too! Thank you :-)

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 03/08/22

Hi Andrea, Thank you for your fantastic feedback. Customer service is paramount to us and its always a pleasure to read that the way we conduct business and our efforts to please, are appreciated. Your comments will go a long way in promoting our small business. Thank you .. Kind regards Michael

By LEIGH JONES on 21 July 2022 | Verified purchase

After contacting Michael I was confident I was speaking to a genuine guy. The car I purchased was as reported and presented. Michael sorted all paperwork which was a great help. After a few weeks even a follow up call to see how I was with the car. Excellent all round honest service.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 21/07/22

Thank you for your great review Leigh and great to hear you're loving the car . Customer satisfaction is everything to us and your positive feedback goes a long way in helping our small business . . . . THANK YOU

By Anonymous on 10 July 2022 | Verified purchase

The service from Michael was first class. The car was excellently presented and Michael was friendly, helpful and professional. Michael made the sale process very easy and he completed all of the necessary documentation. I would definitely purchase a car from him again.

By Elizabeth Alexander on 02 July 2022 | Verified purchase

Michael kept us at ease today buying our lovely new car off him. Fast and friendly service no pushy sales pitch he left us with the car and we all had a good look round and we had a test drive around the beautiful countryside. Very happy with my new car thanks again Michael will definitely recommend to everyone.