By James S on 28 September 2022 | Purchase not verified

Michael had the best car nationally for exactly what I wanted, although unfortunately was 3.5 hrs away. Reassurance phone calls that this really was the one as described persuaded me to make the trip. His confidence, knowledge and professionalism meant that I insured it in advance. My wife even made a space on the drive knowing that a new addition was on its way. The test drive and walk round was great. I had done a fair bit of research but his knowledge was exemplary. Car dealers often get a bad press (apologies for the cliche) but seriously this was a personalised bespoke experience. Like buying from a friend who doesn’t blow any smoke just tells you how,it is. You either buy it or you don’t. Best type of transaction for me. Really can’t rate Michael highly enough. Seamless transaction. Pleasure doing business with you.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 29/09/22

Hi James, Thank you for your fantastic feedback. Customer service is paramount to us and its always a pleasure to read that the way we conduct business and our efforts to please are appreciated. I hope the family enjoy their new Mercedes. Kind regards Michael

By Anonymous on 28 September 2022 | Purchase not verified

I went to view a car at Michael Burks very pleasant experience good man to talk to answered questions I hadn't even thought about regarding the motor. Went for a drive in the car no limits where to go, no radio turned up loud to mask any noise, pointing things out about the car what it could do as I had not drove this type of car before. Gave me a very good discount for my car. Did all the paperwork regarding my car to him and his car to me. Cannot find anything to fault with the seller or the car been driving the car couple weeks now spot on rung me twice to see how everything was. Everything spot on. Michael did do everything to make things go smoothly if after a car look and see what is on offer you won't be disappointed, I was very happy with my deal I'm sure you will be the same

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 29/09/22

Thank you for your great review . Customer satisfaction is everything to us and your positive feedback goes a long way in helping our small business . . . . THANK YOU

By Andrew F on 19 August 2022 | Purchase not verified

Buying a car for a relative; I looked at many other dealers, and viewed a lot of poor quality vehicles, and was reminded about how easy it is to buy badly. This car was very well presented, spotlessly clean, well prepared and detailed and with a very well documented history. Michael was a pleasure to deal with, passionate in his business, totally transparent and thorough in all aspects of the sale. Great to deal with a totally genuine and professional seller. I’d have no hesitation in recommending Michael Birks Specialist Cars!

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 20/08/22

Hi Andrew, Thank you for your fantastic feedback. Customer service is paramount to us and its always a pleasure to read that the way we conduct business and our efforts to please are appreciated. I hope the family enjoy their new Hyundai. Kind regards Michael

By Grace H on 14 July 2022 | Purchase not verified

Thank you Michael!! The whole process from start to finish was smooth and easy. I felt no pressure at all to buy and Michael was very honest from the get go about the car. The car itself I am thrilled with and I am so impressed with the service Michael offers. You can tell he actually cares about the cars he is selling and picks quality cars. Will definitely be recommending to friends and family.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 21/07/22

Thank you for your great review Grace and lovely to meet you . Customer satisfaction is everything to us and your positive feedback goes a long way in helping our small business . . . . THANK YOU

By Jon D on 28 June 2022 | Purchase not verified

Nothing too much trouble, true to his word and went the extra mile in order to please a VERY satisfied customer. Truly a breath of fresh air within the Motor Trade, other traders should take note! Excellent service, would highly recommend… Many thanks Michael.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 29/06/22

Thank you for your great review Jon. Customer satisfaction is everything to us and your positive feedback goes a long way in helping our small business . . . . THANK YOU MICHAEL

By Claire P on 02 May 2022 | Purchase not verified

Great guy made me feel at ease when viewing no pushy salesman. Very friendly honest and definitely knew his stuff. Sorted all paperwork for me so I could drive away. Very happy would definitely recommend/ use again.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 04/05/22

Thank you Claire for your fantastic review, your great feedback goes a long way in promoting our small business. Really great to here you're enjoying your new Golf. Thank you . Kind regards Michael

By Claire M on 30 March 2022 | Purchase not verified

Meeting and dealing with Michael was so refreshing compared to hard selling show rooms. Within the first five minutes we knew we could trust him, his friendly personality, along with his extensive knowledge within the car industry puts you at ease straight away. We felt like he had all the time in the world for us and was happy in the knowledge that he wanted the best for us too. Obviously we bought the car, leaving with a massive smile of happiness, satisfaction and a new friend! Go see him!!!

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 31/03/22

Claire & Pat, Thank you for your fantastic review. Your positive feedback means everything to our small business and we really do appreciate you taking the time to do this. Hope you are both enjoying your new car. Take care for now. Michael

By Jane B on 09 February 2022 | Purchase not verified

Can't recommend Michael Birks Specialist Cars highly enough. The whole process of buying the car from start to finish was exemplary. Michael is extremely knowledgable, professional and made buying a car very easy. Nothing was too much trouble & Michael was even able to deliver the car to us as we were part exchanging ours. The car was immaculate with a full MOT as well as a service & we are very happy with it.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 10/02/22

Thank you Jane and Nick .. Your positive feedback helps our business and is great for our customers to read. Great to hear your chuffed with your new car and happy camping ¿ You know where we are if you need us. Michael

By Duncan P on 24 January 2022 | Purchase not verified

I can't rate Michael highly enough for being so professional and helpful through the entire buying process, even when I noticed something on the car after a day or so, contact Michael and he bent over backwards to sort the issue. If you're think of buying a car from MBSC don't hesitate 1st class service from start to finish. Very pleased customer and will be going back, also spreading the word through family and friends.

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 26/01/22

Hi Duncan, Thank you for your positive feedback, this is a great review and its what were all about. This goes a long way in helping promote our small business. Please give your friends my direct number and I'll do my best to find the right car. Thank you and enjoy your new BMW. Michael

By Kelly S on 16 January 2022 | Purchase not verified

Excellent customer service,highly recommend and high quality cars.Just brought my car from michael and extremely happy with it .

Reply from MICHAEL BIRKS SPECIALIST CARS LIMITED on 16/01/22

Hi Kelly, thank you for your great review and recomenation.The car looked great as you drove away , great to meet you Ash and Joel too. Enjoy your new car. Michael